If your freezer is humming but not freezing, or if it makes strange noises, you’re probably wondering what to do next. The good news is you don’t have to live without frozen food while you figure it out. Our team knows the most common freezer faults and can get your unit back to normal fast.
First thing to check is the power supply. Make sure the plug is firm and the circuit breaker hasn’t tripped. A loose plug or a blown fuse is the simplest fix and often saves a call‑out. If the unit is plugged in and still not cooling, move on to the next steps.
Most freezer issues fall into three groups: temperature problems, frost build‑up, and noisy operation. A temperature problem can be caused by a dirty condenser coil, a failing thermostat, or a low refrigerant level. Give the coil a quick vacuum with a brush; dust is a major enemy of cooling performance.
Frost build‑up usually means the door seal is letting warm air in, or the defrost timer is stuck. Inspect the gasket for cracks or gaps – a simple wipe with warm, soapy water can tighten a loose seal. If frost keeps returning, the defrost heater may need a look.
Noisy freezers often have a fan that’s hitting ice or a motor that’s worn out. Turn off the unit, remove the back panel, and look for ice around the fan blades. A quick melt with a hair dryer (on low) can clear the blockage. If the noise persists, the motor might need replacement.
While some fixes are easy, many freezer repairs involve sealed‑system parts that require special tools and certification. Trying to fix a refrigerant leak yourself can be dangerous and illegal. Our technicians are Gas Safe certified and have the right equipment to diagnose and repair safely.
Hiring a pro also saves you time. A typical repair takes under two hours, and we often have the needed part on hand. That means fewer days without frozen food and lower overall costs compared to a DIY mistake.
We offer same‑day service for urgent cases, like a freezer that stops working in the middle of a hot spell. Our transparent pricing means you know what you’re paying for before we start – no hidden fees.
Regular maintenance can prevent many breakdowns. We recommend cleaning the coil every six months and checking the door seal yearly. A quick annual check by a professional can keep your freezer running efficiently and lower your electricity bill.
When you call us, we’ll ask a few simple questions: Is the freezer making noise? Are there any error codes flashing? How long has the problem lasted? This helps us bring the right tools and parts, so you’re not waiting around.
Don’t let a faulty freezer ruin your meals or your budget. Give us a call, and we’ll have your freezer freezing again in no time.
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