Privacy Policy

Introduction

This Privacy Policy explains how Bognor Regis Appliance Repair Experts collects, uses, and protects information when you visit our website at bognor-regis-appliance-repairs.co.uk. We are committed to respecting your privacy and complying with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

When you visit our website, we automatically collect certain information through standard web technologies. We do not collect personal information through forms, registrations, or databases. The information collected includes:

IP address and approximate location
Browser type and version
Operating system
Pages visited and time spent on site
Referring website or search engine
Standard server log data

How We Use Information

The information we collect is used solely for the following purposes:

To understand how visitors interact with our website
To improve website performance and user experience
To monitor and analyse traffic patterns
To ensure the website functions correctly

We do not use this data to identify individuals, nor do we sell or share personal information for marketing purposes.

Cookies and Tracking Technologies

Our website uses cookies — small text files stored on your device — to enhance functionality and gather anonymous usage data. These include:

Essential cookies to maintain site functionality
Analytics cookies to measure traffic and behaviour
Third-party cookies from services like Google Analytics

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.

Third-Party Services

We use trusted third-party services to help us understand website usage and deliver relevant content:

Google Analytics: To collect anonymous traffic data and user behaviour insights
Google Ads: To display targeted advertisements based on general browsing patterns (no personal data is shared)
Cloudflare: To improve website security and performance

These services have their own privacy policies. We do not control their practices and encourage you to review their policies directly.

Data Security

We take the security of your information seriously. While we do not store personal data in databases, we implement industry-standard measures to protect server logs and website infrastructure. Our hosting provider uses firewalls, encryption, and regular security updates. However, no internet transmission is 100% secure, and we cannot guarantee absolute protection.

Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

The right to be informed about how your data is used
The right to access any data we hold about you
The right to request deletion of your data (where applicable)
The right to object to processing
The right to withdraw consent (where relevant)

To exercise any of these rights, please contact us using the details below. We will respond within one month.

Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal data from individuals under this age. If you believe we have inadvertently collected data from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted on this page with the updated "Last Updated" date. We encourage you to review this policy periodically.