Privacy Policy

Information Collection

At Bognor Regis Appliance Repair Experts, we prioritize the protection of your personal data in accordance with the data protection law in the United Kingdom. We collect personal information from our clients for various purposes, including but not limited to, ensuring responsive appliance repair services, maintaining accurate records for service improvements, and compliance with legal obligations. Information collected includes details such as name, address, contact information, and device details. We may obtain this information through online forms, phone communications, or in person. Additionally, we emphasize that we will only collect the data that is necessary for purposes of service delivery, upholding transparency and integrity in all our operations.

Use of Collected Information

The details we gather are used primarily to facilitate the provision of repair services as per the client requests. Moreover, this information enables us to understand and enhance our service quality based on consumer interactions. It is pertinent to clarify that customer data may also assist us in creating a personalized service experience along with crafting promotional material. Consent is pivotal to the use of personal data for newsletters and promotional communications, and clients will have the autonomy to opt-out at any given time. Furthermore, ensuring the confidentiality of this information lies at the core of how we operate, and as such, we undertake stringent measures to keep this information from unauthorized access or disclosure.

Data Sharing Practices

Bognor Regis Appliance Repair Experts maintains a strict stance on data-sharing policies. The sharing of any customer information is limited to entities that are pivotal to the fulfillment of our servicing responsibilities. These might include partnered service providers or necessary legal authorities. However, any sharing of personal data will be conducted in compliance with the UK Data Protection laws. Third parties are also tasked with adhering to similar standards of data confidentiality and security. Every piece of information shared will be handled with the necessary technical and organizational measures to safeguard such data against breaches or misuse.

Data Retention Policy

Bognor Regis Appliance Repair Experts implements rigorous data retention policies to ensure client data is not held longer than necessary. The length of time personal data is stored is based on the requirements for providing effective service and fulfilling our commitments. Simultaneously, legal provisions may enforce extended retention of specified records for compliance and regulatory needs. Procedures are in place to securely dispose or anonymize personal data once it is no longer necessary. Nevertheless, exceptions may apply subject to legal demands or essential business operations. We remain committed to providing transparent explanations regarding these procedures to our clients upon request.

User Rights and Controls

Under the UK Data Protection Act, all clients possess inherent rights regarding personal data, including access to their data, rectification of inaccuracies, and withdrawal of consent at any time. Clients are encouraged to contact us promptly, should they wish to exercise these rights. We ensure our systems are equipped to facilitate such requests efficiently and within the stipulated timeframe. There is also an addressal mechanism for grievances associated with our data processing protocols. We value and respect customer autonomy, and endeavor to resolve any data-related concerns in a fair and timely manner.

Contact and Queries

If any client or visitor has inquiries related to our Privacy Policy, or the manner in which their personal data is handled, they may reach out to us. Queries are addressed with utmost importance, and we ensure comprehensive responses. For communication, please contact Everett Winslow, at our postal address: University Of Bristol, Senate House, Tyndall Avenue, Bristol BS8 1TH, United Kingdom, or via email at [email protected]. Any significant updates to this Privacy Policy will be communicated to ensure informed consent from our clients.