Water Heater Not Working? Quick Fixes and When to Call a Pro

If you’re standing under a cold shower, you know how frustrating a dead water heater can be. The good news is most problems have easy fixes you can try before you pick up the phone. Below are the most common reasons a water heater won’t heat and the simple steps to get things back on track.

Check the Power or Gas Supply

Electric heaters need a 240‑volt circuit. Open the breaker box and look for a tripped switch. If the breaker has popped, flip it back on and see if the tank lights up. For gas models, make sure the pilot light is lit. If the pilot is out, follow the manufacturer’s instructions to relight it – usually a knob to turn, a button to hold, and a few seconds of gas flow. When the flame is steady, the heater should start warming water again.

Thermostat and Temperature Settings

Sometimes the thermostat is set too low or has simply failed. Most heaters work best at 120°F (49°C). If you can, adjust the dial higher and give the unit an hour to heat. If the water stays cold, the thermostat may need replacement – a job most DIYers can handle with a few tools, but you can also call a technician.

Another quick check is the reset button. Electric heaters have a red button on the top or side. Press it gently; if the heater was in an over‑heat condition, the reset may restore normal function. If the button trips again right away, that signals a deeper issue like a burned‑out heating element.

Inspect the Heating Elements

Electric water heaters use two metal rods called heating elements. Over time, they can get coated with mineral build‑up, especially in hard‑water areas. Turn off power at the breaker, drain a few gallons, and unscrew the element with a wrench. Look for obvious corrosion or a broken coil. A multimeter can tell you if the element is still conductive – if not, replace it. New elements are relatively cheap and fit most standard tanks.

For gas heaters, the main culprits are a dirty burner or a malfunctioning gas valve. A professional can clean the burner and test the valve safely.

Flush the Tank

Sediment settles at the bottom of the tank and can cause the heater to overheat or make strange noises. To flush, shut off the water supply, attach a garden hose to the drain valve, and let the water run until it’s clear. This simple maintenance step can restore efficiency and prevent future breakdowns.

While you’re flushing, check the anode rod. It’s a sacrificial metal stick that stops rust inside the tank. If it’s heavily corroded, replace it – another cheap fix that adds years to your heater’s life.

When to Call a Professional

If you’ve tried the power reset, checked the thermostat, and the water is still cold, it’s time to bring in an expert. Leaking tanks, strange smells, or repeated reset trips often mean a serious fault that needs proper tools and experience. A qualified technician can spot issues like cracked pressure valves, failing gas controls, or internal corrosion that aren’t safe to tackle yourself.

Also, if you’re dealing with a gas‑powered heater and the pilot won’t stay lit after multiple attempts, stop and call a pro. Gas leaks are dangerous and should never be ignored.

Keeping a water heater in good shape is mostly about routine checks: test the power or gas, flush the tank annually, and replace the anode rod every few years. With these habits, cold showers will become a rare inconvenience rather than a daily nightmare.