If you’ve ever gotten a quote that made you stare at the ceiling, you know what an "expensive fix" feels like. The good news is you don’t have to accept every high price. By understanding why costs climb, you can decide whether to repair, replace, or try a simple DIY tweak.
First, parts for older models can be hard to find. A heat pump that’s 12 years old, for example, may need a rare compressor that costs as much as a new unit. Second, labor rates for specialised trades—like a certified Gas Safe engineer for boiler work—are higher than a standard electrician. Finally, safety regulations add steps and testing, especially for gas or high‑voltage appliances, which pushes the bill up.
Ask yourself three questions: Is the appliance still under warranty? How old is it compared to its typical lifespan? And what’s the repair cost as a percentage of a new unit?
For a washing machine, the average life is about 10‑12 years. If yours is 11 years old and the motor repair costs £250, a new machine at £450 is a smarter move. On the other hand, a 4‑year‑old dishwasher with a faulty pump costing £120 to replace is usually worth fixing.
Heat pumps follow a similar rule. If an air‑source unit needs a new fan motor (£300) and is only 7 years old (lifespan 15‑20 years), repair makes sense. But a ground‑source pump hitting 18 years may be cheaper to replace.
Electric ovens are another spot where costs spike. Replacing a faulty element can be £80‑£120. If the oven is over 15 years, the chassis might be corroded, and a brand‑new oven could be a better investment.
When you’re unsure, use the "50% rule": if repair costs exceed half the price of a comparable new appliance, replace it. This rule isn’t perfect, but it stops you from over‑paying for a dying product.
Sometimes a simple maintenance step avoids an expensive fix. Flushing a water heater once a year can prevent costly sediment buildup that forces a full replacement. Likewise, cleaning the condenser on a fridge regularly keeps the compressor running longer.
If you love DIY, start with low‑risk jobs. Swapping out an oven element, changing a hob burner, or replacing an extractor fan are tasks most homeowners can handle with basic tools. You’ll save on labour and learn what’s actually broken before you call a pro.
When the repair involves gas, high voltage, or sealed system components, call a qualified specialist. Attempting a DIY on a boiler or heat pump can be dangerous and may void insurance.
Bottom line: not every pricey quote means you have to spend big. Evaluate age, part availability, and the 50% rule, then decide whether a repair or a replacement gives the best bang for your buck.
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